Privacy Policy

Effective Date: 25th August 2025

AigileConsultants (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website https://aigileconsultants.com and our professional services (including IT Project Management, Agile Coaching, and Agile Transformation support).

By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide Directly

Name, email address, phone number, time zone, and preferred contact time.
Company/organization name, project details, challenges, and service requirements.
Payment details (processed securely through third-party providers such as Razorpay, Stripe, or PayPal).

b. Automatically Collected Information

IP address, browser type, device information, and operating system.
Usage data (pages visited, time spent, navigation path).
Cookies and similar technologies (see Section 6).

2. How We Use Your Information

We use collected information to:

Provide and manage requested services.
Understand project requirements and customize solutions.
Process payments and issue invoices.
Communicate regarding inquiries, consultations, and support.
Improve website functionality and user experience.
Comply with legal obligations and resolve disputes.

3. Legal Basis for Processing (For EU/UK Users under GDPR)

We process personal data based on one or more of the following grounds:

Consent – when you voluntarily submit your information.
Contract – to deliver the services you requested.
Legal Obligation – to comply with tax or accounting requirements.
Legitimate Interest – to improve our offerings and maintain security.

4. Data Sharing and Disclosure

We do not sell or rent personal information. We may share data only with:

Payment processors (e.g., Razorpay, Stripe, PayPal).*
Service providers (e.g., email, hosting, analytics).
Legal authorities when required by law or to protect our rights.
Business transfers if AigileConsultants merges, sells, or restructures services.

5. International Data Transfers

As AigileConsultants provides services globally, your information may be transferred to and stored in countries outside your own. We ensure that appropriate safeguards (such as Standard Contractual Clauses under GDPR) are in place to protect your data.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze traffic. You can manage or disable cookies through your browser settings. Some features may not function properly without cookies.

7. Data Retention

We retain personal data only as long as necessary to fulfill service obligations, comply with legal requirements, or resolve disputes. Once data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have rights under laws such as GDPR (EU/UK), CCPA (California), LGPD (Brazil), PDPA (Singapore), DPDP Act (India 2023), including:

Right to access, correct, or delete your personal data.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time.
Right to lodge a complaint with your local data protection authority.

To exercise your rights, contact us at aigileconsultants@gmail.com.

9. Data Security

AigileConsultants implements reasonable technical, administrative, and organizational measures to protect personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected such information, please contact us immediately.

11. Third-Party Links

Our website may contain links to external websites. AigileConsultants is not responsible for their privacy practices. We encourage you to review the privacy policies of those websites.

12. Updates to this Policy

AigileConsultants may update this Privacy Policy from time to time to reflect changes in technology, laws, or our services. Updates will be posted on this page with a revised “Effective Date.”

13. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

AigileConsultants
Email: aigileconsultants@gmail.com

* Please go through the Terms & Conditions, Cancellation and Refund Policy, Shipping and Delivery Policy of the third-party payment processor Razorpay.